Network Operations Center (NOC)
Our First Call Promise solution means that you don't have to wait - problems that arise will be solved immediately by a qualified specialist at any time. If more knowledge is needed to resolve the issue, it will be escalated to the senior engineering team. Regular Network Operations Center (NOC) staff must resolve it as part of the learning process. Our monitoring software looks at all aspects of the network every two seconds, while other companies take longer. We solve many problems before we even receive a call from our customers.
NOC's network traffic analysis systems constantly monitor traffic on the FastFiber network and notify you instantly if any disruption is detected. This helps to respond faster to DDOS attacks and reduces the risk of collateral damage. Such dedication to service standards only confirms the exemplary oversight of MDP CLOUD Network operations.